In the modern technological age, laptops are widely used for doing various day-to-day activities and getting updates all around us. The COVID-19 situation is playing a vital role in a dynamic shift in buyer behavior with multiple personal computing devices at home. Prioritizing and selecting appropriate laptop devices is difficult because there are several options of laptops that are available in the market, and these are equipped with the latest features to do gaming, designing, attending online classes, and performing office and other everyday tasks. There are multiple selection criteria that are complex in nature. MCDM (Multiple Criteria Decision Making) approaches can handle and analyze these complicated criteria. By using MCDM techniques, decision-making can be done to select the top-ranked alternative from among the available alternatives. This paper exhibits a group of two MCDM techniques; Best Worst Method (BWM) and Analytical Hierarchy Process (AHP), which have been used to evaluate relative weights of considered conflicting criteria such as brand, price, storage capacity, RAM, processor, weight, touch screen, Bluetooth, and screen size, and these weights are used in the Technique for Order Preference by Similarity to Ideal Solution (TOPSIS) for ranking and selecting the best product of laptops.
